The company has established an orderly, coordinated and effective marketing management system by setting up Department of Marketing and Procurement at the headquarters, Sales Department at subsidiaries and sales companies in major consuming regions in China. The company has formed a nation-wide sales network with 32 sales departments and regional sales companies in east China, south China, central China, southwest, northwest and central China etc. They are responsible for regional market development, product sales, customer service and customer relationship management. In terms of international trade, Chalco International Trading Co., Ltd. together with its subsidiaries Chalco Qingdao International Trading Co., Ltd. and Chalco Henan International Trading Co., Ltd. has formed company's international trading system. They are responsible for developing products in international market, sales and customer service and import of raw materials such as bauxite, coal etc.
Being market-oriented, the company has always held the philosophy of integrity and service, and strives to build itself into a company and a partner with whom the customers are willing to deal with, and turns sales staffs into trusted friends of customers. By providing high quality products and services for customers, the company actively provides pre-sale, during-sale and after-sale service, creating value for customers and achieving common development.